Privacy Policy
Effective date: October 3, 2026
This Privacy Policy explains what personal information Infinity Roofers Inc. collects when you visit infinity-roofers.com or contact us by phone or email, how we use it, who receives it, and the rights California law gives you under the California Online Privacy Protection Act (CalOPPA) and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA). In short: we use your information to answer you and to do your roofing work, we do not sell it, and cookies outside the Essential category stay off until you accept them.
Who is responsible for your information
Infinity Roofers Inc. (California Licensed Contractor #1134192) operates this website and is responsible for the personal information described here. Our address of record is 1302 Madera Rd #18, Simi Valley, CA 93065; we also have locations at 21515 Vanowen St #1111, Canoga Park, CA 91303, and 40 N Altadena Dr, Pasadena, CA 91107. You can reach us about privacy by email at infinityroofersinc@gmail.com or through our contact page.
What we collect and why (notice at collection)
We collect only what we need to answer you, to quote and do roofing work, and to run this website. The table lists each category of personal information, where it comes from and what we use it for.
| Category | What it includes | Where it comes from | What we use it for |
|---|---|---|---|
| Identifiers and contact details | Your name, phone number, email address and the address of the property | You, when you call, email or send us a message through a form on this website | To answer you, arrange an inspection, and send estimates, agreements and updates about your project |
| Project and customer records | A description of the roof and the work, photos you send us or that we take during an inspection, estimates, written agreements, change orders, invoices, payment records and warranty documentation | You, and our own inspection of the property | To quote, perform and document the work, provide warranty support, and keep the business records a California contractor must keep |
| Internet and network activity | IP address, browser and device type, the pages requested, the date and time, and the page that sent you here | Your browser, automatically, through our website host and security provider | To deliver the website, keep it secure, block automated abuse and measure how fast pages load |
| Cookie and consent records | The choices you make in our cookie banner and a random session identifier | Your browser | To remember your choice and to keep a record that you made it |
We do not ask for sensitive personal information such as Social Security, driver’s license or bank account numbers through this website. Please do not send card or bank details by email.
How we use personal information
- To respond to your call, email or message and to schedule an inspection.
- To prepare estimates, written agreements and change orders, and to carry out and invoice the work.
- To provide warranty documentation and support after the job.
- To apply for permits and register product warranties when your project needs them.
- To operate, secure and improve this website.
- To meet our legal, tax, licensing and insurance obligations, and to protect our rights if there is a dispute.
We do not use your information for automated decisions about you, and we do not build advertising profiles.
Cookies and your choices
When you first visit, a banner asks for your consent. Only Essential cookies run until you choose otherwise: Accept All turns every category on, Only Essential and Decline keep the others off, and Preferences lets you pick category by category. Your choice is remembered for 365 days.
- Essential Cookies: Required for basic website functionality.
- Functional Cookies: Enable features like saved preferences and personalized content.
- Analytics Cookies: Help us understand how visitors use our site so we can improve it.
- Marketing Cookies: Used to show you relevant ads based on your interests.
These are the cookies our cookie tool found on this site, and what each one does:
| Cookie | Set by | Category | Purpose | Lasts |
|---|---|---|---|---|
| surecookie_user_consent | This website (SureCookie) | Essential | Stores your cookie choices | 365 days |
| surecookie_session_id | This website (SureCookie) | Essential | Random identifier that links your choice to its consent record | 365 days |
| __cf_bm | Cloudflare | Essential | Tells real visitors apart from automated traffic to protect the site | 30 minutes |
| NID | Google, through embedded Google Maps | Marketing | Google says it stores preferences and information for Google services shown on the map, including personalised ads | About 6 months |
| 1P_JAR | Google, through embedded Google Maps | Marketing | Google says it gathers website statistics and measures conversions for Google services | 30 days |
| sc_click_id | This website (SureCart) | Marketing | Stores a referral click ID, only if you arrive through a referral link | 30 days |
The maps on this website come from Google Maps and stay blocked until you accept Marketing cookies or press Accept & Load on the map. You can change your decision at any time: change your cookie choices. You can also delete cookies in your browser settings.
Who receives personal information
We share personal information only with the businesses that help us run the website and do your job, and only for those purposes:
- Website hosting and delivery: our host (GoDaddy) and our content delivery and security network (Cloudflare) process every page request, including your IP address. Our host also loads a page-performance script that records how fast pages load and which marked buttons are clicked.
- Google: fonts on this site load from Google’s servers, embedded maps come from Google Maps (after your consent), and our email account is a Google Gmail account, so Google processes the emails you send us.
- Review display: our location pages show our Google reviews through Trustindex, which loads the reviews and reviewer images from its own and Google’s servers.
- People who help deliver your project: roofing material manufacturers when a product warranty is registered for your roof, and the local building department when your project needs a permit.
- Professional advisers and authorities: our insurers, accountants and lawyers when needed, and government agencies or courts when the law requires it.
- A future owner of the business: if Infinity Roofers Inc. is sold or merged, customer records may pass to the new owner under this policy.
We do not sell personal information, and we do not give it to other companies for their own marketing.
Do Not Track, Global Privacy Control and tracking by other sites
Our website does not change its behavior when a browser sends a Do Not Track signal, because there is no common standard for what it should do. Instead, everything outside the Essential category stays off until you accept it.
If your browser sends a Global Privacy Control (GPC) signal, our cookie tool reads it, and we treat it as a valid request to opt out of any sale or sharing of your personal information for that browser.
When your browser loads fonts from Google or pages through Cloudflare, and when you allow Google Maps or other third-party content to load, those companies receive your IP address and browser details and may collect information about your online activities over time and across different websites under their own privacy policies. We do not run advertising pixels or ad-targeting tools on this website.
How long we keep information
- Inquiries that do not become a job: while we work on your request and for a reasonable time afterwards in case you come back to us, then deleted.
- Project and customer records: for as long as the work’s warranty runs and as long as contractor, tax and insurance record-keeping rules require.
- Website and security logs: kept by our host and Cloudflare for the periods their own policies set.
- Cookies: for the times shown in the cookie table above.
Your California privacy rights
California residents have these rights under the CCPA. We honor them for any California resident who asks:
- Right to know: ask what personal information we have collected about you, where it came from, why we use it and who received it, and get a copy of it.
- Right to delete: ask us to delete it, except what the law requires us to keep, such as records of a contract we performed.
- Right to correct: ask us to fix information that is wrong.
- Right to opt out of sale or sharing: we do not sell personal information. Marketing cookies, the only feature here that could count as sharing for advertising, stay off unless you turn them on, and you can turn them off again with the cookie choices link above or a GPC signal.
- Right to limit use of sensitive personal information: we do not collect sensitive personal information through this website or use it to infer anything about you.
- Right to non-discrimination: you will not get a different price or a different level of service for using any of these rights.
How to make a request
Email infinityroofersinc@gmail.com, write to us at the address above, or use any of the ways to reach us on our contact page, and tell us which right you want to use. To protect you, we confirm your identity by matching details you give us, such as your name, phone number and the property address, with what we already hold; we will never ask for sensitive information to do this. You may also use an authorized agent; we may ask for your signed permission and confirm it with you directly.
California law gives a business 45 calendar days to answer a verified request, and allows one extension of another 45 days when we tell you the reason. The same contacts work if you simply want to review or update the information we hold about you.
Children's privacy
This website is for adults arranging roofing work. It is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.
How we protect information
Every page of this website is served over an encrypted HTTPS connection (plain HTTP requests are redirected to it), and the site runs behind Cloudflare’s security network. We use project records only for the purposes in this policy. No website or email system is completely secure, so please send only what we need to help you.
Links to other websites
Our pages link to Instagram, YouTube, Yelp, Google and the Contractors State License Board. Those sites have their own privacy policies, and this policy does not cover them. The Terms and Conditions for using this website are on a separate page.
Changes to this policy
When we change this policy, we post the new version on this page with a new effective date at the top. If a change is material, such as a new use of your information, we also say so at the top of this page when the new version is posted.
Contact us about privacy
Questions, requests or a version of this policy in another format: email infinityroofersinc@gmail.com, write to Infinity Roofers Inc., 1302 Madera Rd #18, Simi Valley, CA 93065, or see our contact page.